betjili link Privacy Policy

1. Introduction and Scope

betjili link (referred to hereinafter as the "Platform", "we" or "us") is an online gaming and sports betting service. This Privacy Policy ("Policy") applies to all members ("you" or "user") who are registered with or use betjili link's website and applications.

The purpose of this policy is to clearly inform you about what information we collect, how we use it, and what steps we take to protect your privacy. By creating an account on the betjili link platform or using the service, you consent to the terms of this policy.

This policy applies only to betjili link's own services. For the privacy policy of any third-party website or service, please refer to the relevant organisation's documents.

2. What Information We Collect

2.1 Registration Information

When creating an account, we collect the following information:

• Full name (as per National ID card)
• Date of birth (for age verification — persons under 21 may not register)
• Mobile number
• Email address
• Password (stored in encrypted form)
• Currency preference (Bangladeshi Taka — ৳)

2.2 Identity Verification Information (KYC)

We may verify identity for financial transactions above a certain amount or to ensure platform security. The following documents may be requested:

• Copy of National ID (NID) or passport
• Proof of home address
• Mobile banking account details (bKash, Nagad or Rocket)

2.3 Financial Transaction Information

During deposits and withdrawals, we store transaction details (amount, time, method). The minimum deposit on betjili link is ৳500 and the minimum withdrawal is ৳1,000. Payment methods are bKash, Nagad and Rocket.

2.4 Automatically Collected Information

When you use betjili link, the following information is recorded automatically:

• IP address and device type
• Browser and operating system information
• Pages visited and content clicked
• Login and logout times
• Gaming activity information (bet history, win/loss records)

3. Purpose of Data Use

betjili link uses collected information only for the following legitimate purposes:

3.1 Account Management

Information is used to create, verify, and maintain your account. This includes ensuring login security and assisting with password recovery.

3.2 Service Delivery

Information is used to process financial transactions, provide bonuses, determine VIP benefits, and improve the gaming experience.

3.3 Communication

Your mobile number or email is used to send important notifications regarding your account, transactions, or the service. Our customer support team is available 24/7 in both Bengali and English via live chat and email.

3.4 Fraud Prevention and Security

Information is analysed to ensure account security, detect suspicious activity, and prevent unauthorised access.

3.5 Legal Compliance

Information is stored and processed in accordance with applicable laws and regulations.

3.6 Service Improvement

Analytical data is used to further improve the user experience and to develop new features. No individual-level personal information is disclosed externally in this process.

4. Data Disclosure and Third Parties

betjili link never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Only the necessary information is shared with organisations that assist with payment processing (bKash, Nagad, Rocket), technology infrastructure, and fraud detection. These organisations are contractually obligated to maintain confidentiality.

4.2 Game Studios and Content Providers

Game studios on the platform, including Evolution, Pragmatic Play, PG Soft, and JILI, may receive technical data for specific gaming sessions. However, your personally identifiable information is not disclosed in this context.

4.3 Legal Authorities

Information may be disclosed when required as part of a court order, government investigation, or legal process. In such cases, we endeavour to disclose as little information as possible.

4.4 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. We will notify you in advance in such circumstances.

5. Cookies and Tracking Technology

5.1 What Are Cookies

Cookies are small text files stored in your browser that improve the experience of using a website. betjili link uses the following types of cookies:

5.2 Types of Cookies

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. They cannot be disabled.
• Functional Cookies: Used to remember your language preferences, display settings, and similar choices.
• Analytics Cookies: Used to understand which parts of the website are used most. These do not contain personal information.
• Session Cookies: Automatically deleted when the browser is closed.

5.3 Cookie Controls

You can disable cookies through your browser settings. However, disabling essential cookies may affect some key functions of the platform.

6. Data Storage and Security

6.1 Retention Period

Information is retained for as long as your account is active and for the period required within legal limits thereafter. Financial transaction records are kept for a defined period in accordance with applicable law.

6.2 Security Measures

betjili link uses industry-standard security technology to protect your information:

• SSL (Secure Socket Layer) encryption — on all data transmissions
• Password hashing — no password is stored in plain text
• Two-factor authentication (OTP) — for enhanced security
• Firewall and intrusion detection systems
• Regular security checks and audits

6.3 Response to a Data Breach

If a security incident occurs, we will promptly notify affected users and take the necessary steps. You are advised to use a strong password and not share your login details with anyone.

7. Your Rights

As a betjili link member, you have the following rights:

7.1 Right to Information

You have the right to know what information we hold about you. Upon a request through our support channels, we will provide the information within 30 working days.

7.2 Right to Correction

If your account contains incorrect or outdated information, you may request a correction. Proof of identity will be required to change your name or date of birth.

7.3 Right to Account Closure

You may request to close your account at any time. Upon closure, most information will be deleted; however, information that must be retained due to legal obligations will be kept for a defined period.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may opt out at any time. However, essential account-related notifications cannot be disabled.

8. Minor Protection

betjili link strictly prohibits registration and use of the service by persons under 21 ("minors"). By providing your date of birth at registration, you confirm that you are 21 years of age or older.

If a minor member is identified, we will immediately close the relevant account and take appropriate action. Parents and guardians are requested to ensure that minors do not use this platform.

It is not our intention to collect any information from minors. If there is any possibility that a minor's information is in our system, we will delete it immediately.

9. Policy Changes

betjili link reserves the right to update this privacy policy as needed. If any significant changes are made, we will:

• We will update the "Last Updated" date at the top of this page
• We will send a notification to your registered email or mobile
• We will inform you about important changes when you log in to the platform

If you continue using the platform after changes are published, you will be considered to have agreed to those changes. If you do not agree to the changes, you may close your account.

For details about the general terms and conditions of our services, visit our About Us page, which describes the platform's goals and how it operates.

10. Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team will review your request with due care.

For answers to common questions, visit our FAQ section — it covers many questions related to accounts, payments, and privacy.